Increasing Accessibility for Visitors Who Are Visually Impaired: Simple Solutions for Small Museums
by Janice
Klein and Chuck Dean
First published on the American Association for
State and Local History blog: April 05, 2016
The 25th
anniversary of the Americans with Disabilities Act (ADA) has provided museums
and museum associations the opportunity to review and reflect on the ways in
which visitors with disabilities can be provided with improved access to
museums. Recent professional development workshops, webinars and magazine
articles have shown how a number of museums have created programs that provide
imaginative new ways for their visitors with disabilities to experience
museums. Unfortunately, many of these ideas provide access to only one exhibit
or require extensive time or money to implement. This article focuses on
visitors with visual disabilities for two main reasons. First, there are
more than 800 diseases of the eye and they present themselves differently in
different people. Some people who are visually impaired can read large text or
Braille; some can’t read either. Some see better in bright light, and for some
bright light totally obscures or fractures what they see. Basically there is no
“one thing” that works for everyone.
Secondly,
the development of smart phone apps has revolutionized the way that people who
are visually impaired go about their daily lives, from travel using
individualized GPS directions to access to a wide range of published materials
via screen-reader and OCR apps.* Museums are just beginning to explore how
they can use these relatively inexpensive technological advances to make
themselves more accessible.
The very
best way for people who are visually impaired to experience a museum is a
docent tour. Of course that can be difficult for most museums to provide for
every exhibit space throughout the entire building. There are, however,
three very simple things that all museums can do to make their exhibits more
accessible to visitors who are visually impaired:
1. Put your
label text (and any other written materials you have, like gallery guides) on
your website in a format that can be downloaded. You’ve written it all
out anyhow. People who are visually impaired can access that information in the
way they find most useful. They can print it out at home as large text or
Braille and take that with them on their visit to your museum. At the museum
they can read it directly off the website with their smart phone using a
screen-reader app.
2. Use QR
codes as part of your exhibit label to provide links to the information on your
website. While QR codes haven’t been as successful for marketing as people
hoped (to put it mildly), they are perfect for this purpose. In fact, in our
opinion if museums were to do one thing to be more accessible, it would be to
add QR codes to labels. A visitor with a smart phone can scan the code and hear
the text (again using a screen-reader app). There are also smart phone apps
that will scan the label itself and read it to the user. Some will even tell
the user when the phone is “square” to the label and translate into one of over
200 languages. (BTW make sure your security guards know to allow visitors
to “take pictures” of the label for this purpose).
3. To make
your labels and QR codes really useful, be consistent about where you place
them (e.g., lower right corner of the case; 3 feet high and one foot to the
right of the painting) so that they are easy to find. Using a separate standard
sized frame for the QR codes would also be helpful. Ideally, all museums would
agree on the same location for QR codes, but at least you can tell your
visitors where to find yours.
None of
these solutions is difficult or expensive, but would make all the difference in
your museum being accessible.
*Standard
screen-reader apps are TalkBack on Android phones and VoiceOver on all Apple
products. OCR apps include ABBYYTextGrabber and KNFB Reader.
About the
Authors
Janice
Klein is the Executive Director of the Museum Association of Arizona. She
has worked in the museum field for more than 30 years and has served as Chair
of AAM’s Small Museum Administrators Committee and on the AASLH Small Museum
Committee.
Chuck Dean
worked as a tool and die maker until he was diagnosed with Stargardt’s disease
(juvenile macular degeneration) in his early 30’s. Since becoming legally
blind he has managed his own business as a licensed massage therapist. He is an
avid technology-user and has been using smart phone apps to assist in his
travels (and museum going) for more than 10 years. He is a regular
contributor to the Apple Vis Website and ViPhone Discussion list.
Really usefuls all these help you are bringing in your web, it's gonna be useful for us im pretty sure, thanks!
ReplyDelete